Background

VJ Paul Associate, an accounting firm in Rockville servicing the accounting, payroll, tax needs of business across the metropolitan area. VJ Paul Associate has an existing small network and has outgrown their current phones system. The current phone system also restrict the accounting firm from reflecting a well functioning firm and the professional image that would enable the firm grow to acquire newer and larger clientele. The current system lack a voice mail, call forward, calls follow me, and other remote and collaborative functionalities that empowers business growth.

Solution

After consulting with VJ Paul, president and CEO of VJ Paul Associate, it became clear that the firm needs a phone system that would enable them serve their clients and prospects with a one point of presence (call flow) to help them manage calls professionally, and reliably and also project a profession out look that the firm want to embodied in other to grow.
Our solution was the AastraLink Pro 160 PBX system; a powerful, cost effective, easy to use IP PBX key system geared specifically for Small businesses. The solution provides VJ Paul Associate with call flow management, voice mail system, call forwarding capability, auto attendant that received and route calls accordingly and also allows for direct access of employee wherever they are inside or outside the company, including voice mail to email for remote access and more.

Since the implementation of AastraLink Pro 160, VJ Paul Associate has seen great return on their investments and have since referred us a client (See our next wins) report on Pen Boutique LTD.

About us

Since 2001, Smarthost Design Technologies has helped businesses with 10-50 employees/computers with no internal IT department in the Washington DC Metropolitan area who have been in business for over 5 years, who are in need of a professional outsource IT support and consulting company to partner with in order to reduce cost, maintain a predictable monthly IT cost of business operation and gain peace of mind knowing that their IT strategy is correctly in tune with their business objectives and goals.

You can learn more about smarthost Design Technologies at our website http://smarthostdesign.com and see if may be able to help your business grow with this solution here or some of or other smart solutions.

Thanks You.

Femi Dada

Solution Engineer