Careers

Thank you for your interest in a career at Smarthost Design Technologies LLC. We are always looking for bright, energetic people to join our team. If you are looking for an entrepreneurial environment, and you are fanatical about customer service, we would love to talk with you. Feel free to mail or send your resume with a cover letter to one of our addresses below.

Send Applications to:

Smarthost Design Technologies LLC
Resume Submission
10104 Senate Drive
Suite 237
Lanham MD 20706

resume@smarthostdesign.com

Senior Systems Engineer

We need highly skilled Computer and Networking professionals with over 5 years experience deploying and supporting Windows based networks. We are a small but very successful and steadily growing company working primarily with small businesses and organizations. Because of the nature of our work, we need outstanding people that meet a variety of qualifications. Salary range $60-80K+, depending upon your skills and experience. Because of our growth and ongoing, increasing demand for our services, those with the right attributes will be on a fast track to our Senior IT Manager position and incomes into the $90s and above. This is an excellent situation for the right person

MINIMUM REQUIREMENTS

5 years experience
Excellent people skills, communication skills and self-management skills
Honesty, integrity, and a genuine desire to help
Very reliable; able to manage your time and your work, and get things done
Advanced knowledge, skills and experience with the following:

Windows Server OS: 2008, 2003
Exchange Server 2007, 2003 and 2000
Terminal Services
VPN
Microsoft Outlook 2007, 2003
Windows Desktop OS: Vista, XP (very little W2K)
Symantec (formerly Veritas) Backup Exec
Trend Micro and/or Symantec/Norton Antivirus Corporate Edition
Hardware firewalls (e.g. Fortinet, SonicWALL, Cisco ForeFront)
Other networking gear (switches, routers, etc.)
Desktop and server computer hardware
Microsoft Certified Systems Engineer (MCSE 2003 or 2000) certification preferred. If you have MCSA certification or equivalent skills you may qualify but will be expected to achieve certification according to a schedule agreed to once you have completed your 30 day review.
Professional attitude and appearance
Reliable transportation
High-speed Internet connection at home

BENEFICIAL ATTRIBUTES (BUT NOT REQUIRED)

Knowledge, skills and experience with the following:

Linux (NOTE at this time we are very interested in people with recent Linux experience)
Windows Server 2008 Hyper-V; virtualization in general
SharePoint (WSS and MOSS)
Microsoft SQL Server
Microsoft Access
Accounting softwares, esp. QuickBooks, MAS, Great Plains
CRM softwares, esp. Goldmine, ACT!, Microsoft CRM
Security assessments and consulting
Citrix
Recent experience in a Managed Services Provider environment
Security, Project Management, Citrix, or Cisco certification(s)

SPECIAL CONSIDERATION AND/OR COMPENSATION WILL BE GIVEN IF YOU HAVE ANY OF THE FOLLOWING:

Clients you can bring in right away
Business ownership or management experience, esp. in I.T. consulting and outsourcing
Business development experience and skills

Benefits package including company contribution to Health Insurance; company paid Long Term Disability insurance; optional AFLAC supplemental insurance; accrued vacation & sick time; vehicle allowance or mileage reimbursements; and more. Probationary Period for all employees. Projecting FT probationary employment as soon as we find the right person. Possibility of PT or Contract work before then.

Dispatcher / Help Desk

We need a highly motivated Dispatcher /Help Desk person to take incoming telephone calls, manage the schedule of a staff of 5-8 Network Engineers and provide level-1 technical support. This is an hourly, part-time position with a pay range of $12.50-$15.00 per hour, depending upon your skills and experience. Because of our growth and ongoing, increasing demand for our services, the position could very well increase to full-time work at a later date. This is an excellent situation for the right person, with tremendous opportunity for advancement.

MINIMUM REQUIREMENTS

2+ years of Dispatch experience in any industry
Strong sense of customer service
Good phone skills
Sense of urgency
Initiative and follow-up skills
Highly organized
Good written and verbal communication

SPECIAL CONSIDERATION AND/OR COMPENSATION WILL BE GIVEN IF YOU HAVE ANY OF THE FOLLOWING:

2+years of Dispatch experience in the IT industry
Experience with ticketing software (i.e. AutoTask, ConnectWise, etc.)
Help Desk /PC technical support experience
CompTIA A+ certification
Probationary Period for all employees.

Inside Sales Engineer

Inside Sales Engineer Profile and Description

We are interested in adding an Inside sales Engineer/Professional with at least 3 years’ experience developing and nurturing sales opportunity. We are a small successful and steadily growing company working primarily with small-midsize businesses and organizations and branching into the government contracting shortly. Because of the nature of our work, we need outstanding people that meet a variety of qualifications. Salary range $35 – 45 K+, depending upon your skills and experience.

An Inside Sales Engineer representative’s job entails, prospecting, lead generation, lead development, conducting/nurturing lead through company sales cycle, selling, introducing company services/products to established targeted clients, following up on sales closed and asking for referrals. The customers communicate with an Inside Sales Engineer representative for request for services, project, configuration orders, quotations, and leads by fax, telephone, or email. Most inside sales person’s job is to build quotations on standard products, write orders and communicate pertinent information on them to customers. The primary duty involves calling, cold/ warm prospect, tracking and following up on the leads, the organization generates based on web marketing. An Inside Sales representative handles the project execution actions and overall coordination between Customer Service department and Outside Sales department.

Duties and Responsibilities

  • 2 – 3 yrs. experience in inside sales, public relations, B2B outbound telemarketing sales, account management experience, or similar preferable an placement Recruiter
  • Ability to make 80 – 100 dials/contact/emails per day.
  • Developing and accomplishing a region lead generation plan, meeting or exceeding monthly or annual targets.
  • Participating fully in training sessions, meetings, skill building and professional development classes.
  • Identifying decision makers amongst the targeted leads in order to start sales process.
  • Cooperating with Accounts manager and Sales Supervisor to determine essential strategic approaches for sales.
  • Maintaining and expanding the database of prospects of the organization.
  • Outbound and inbound account management.
  • Supporting the reseller communication channel throughout the sales interval.
  • Attending sales group meetings concerning sales targets or forecasts, reporting on market situation.
  • Handling cancellations or changes in sales order and communicating the changes with the related departments.
  • Coordinating with customer service for status on orders from related plant departments in ensuring the delivery commitment to clients is met.
  • Collating and consolidating report on monthly sales performance per sales personnel, per product, per region or office, and per industry.
  • Providing effective product demos for end-user customers as well as for the resellers.
  • Emphasizing service or product features and benefits, discussing credit terms, quoting prices, and preparing sales order reports or forms.
  • Creating and delivering qualified chances to Accounts Managers where allowed.
  • Capturing of accurate and complete information in Customer Relationship Management system (CRM).
  • Attending industry conferences to develop industry expertise and to build network.

Skills and Specifications

  • Able to work in fast-paced, self-directed entrepreneurial environment.
  • Exceptional verbal and written communication skills.
  • Highly proficient level computer skills including Ms Word, PowerPoint, Excel and Outlook.
  • Excellent telephone sales personality skills.
  • Should be expert in CRM software solutions.
  • Prominent organization and presentation skills.
  • Excellent time management skills.
  • Highly energetic and self-starter.
  • Decision-making, problem resolution and creative thinking skills.
  • Able to multi-task the activities with shifting priorities.
  • Should be honest, assertive and systematic.
  • Education and Qualifications
  • Diploma in Marketing or Business related field.
  • Engineering degree.
  • Relevant training in Inside sales.

Send resume to resume@smarthosthostdesign.com (NO recruiting/staffing company please)