Dispatcher/Helpdesk

We need a highly motivated Dispatcher /Help Desk person to take incoming telephone calls, manage the schedule of a staff of 5-8 Network Engineers and provide level-1 technical support. This is an hourly, part-time position with a pay range of $12.50-$15.00 per hour, depending upon your skills and experience. Because of our growth and ongoing, increasing demand for our services, the position could very well increase to full-time work at a later date. This is an excellent situation for the right person, with tremendous opportunity for advancement.

MINIMUM REQUIREMENTS

• 2+ years of Dispatch experience in any industry
• Strong sense of customer service
• Good phone skills
• Sense of urgency
• Initiative and follow-up skills
• Highly organized
• Good written and verbal communication

SPECIAL CONSIDERATION AND/OR COMPENSATION WILL BE GIVEN IF YOU HAVE ANY OF THE FOLLOWING:

• 2+years of Dispatch experience in the IT industry
• Experience with ticketing software (i.e. AutoTask, ConnectWise, etc.)
• Help Desk /PC technical support experience
• CompTIA A+ certification
• Probationary Period for all employees.

Send resume to resume@smarthosthostdesign.com (NO recruiting/staffing company please)