Dispatcher/Helpdesk

We need a highly motivated Dispatcher /Help Desk person to take incoming telephone calls, manage the schedule of a staff of 5-8 Network Engineers and provide level-1 technical support. This is an hourly, part-time position with a pay range of $12.50-$15.00 per hour, depending upon your skills and experience. Because of our growth and ongoing, increasing demand for our services, the position could very well increase to full-time work at a later date. This is an excellent situation for the right person, with tremendous opportunity for advancement.

Minimum requirements

  • 2+ years of Dispatch experience in any industry
  • Strong sense of customer service
  • Good phone skills
  • Sense of urgency
  • Initiative and follow-up skills
  • Highly organized
  • Good written and verbal communication

Special consideration and/or compensaion will be given if you have any of the following:

  • 2+years of Dispatch experience in the IT industry
  • Experience with ticketing software (i.e. AutoTask, ConnectWise, etc.)
  • Help Desk /PC technical support experience
  • CompTIA A+ certification
  • Probationary Period for all employees.

Send resume to resume@smarthosthostdesign.com (NO recruiting/staffing company please)