Junior Field Support Engineer

Smarthost Design Technologies is looking for a Junior Field Support Engineer-Technician to service, support and interact with our clients. We are especially interested in hiring a person who is passionate about technology; someone is an active participant and not just seeking their own interest, but the interest of others and enjoys troubleshooting network, equipment and service related problems with remote control technologies and able to for on-site support visits. If you excel in providing a memorable customer service experience through positive, efficient and friendly with a servant heart leadership approach to tech support with successful outcomes, you’re probably the right candidate for the position!

  • Before you contact us, please consider these questions:

  • An answer of "YES!

    I can absolutely deliver on this! WHERE DO I SIGN UP!!?!" to all of the above is required for the Junior Field Support Engineer-Technician/Computer Technician position, and will be discussed during phone and in-person interviews. Please, when submitting resumes and cover letters consider the above questions and tailor said documents to demonstrate these qualities.

    Remember, this position details:

    • Server / Network / TCP IP / Storage / Security / Web Administration
    • Managing and Maintaining a Microsoft Windows Server Environment.
    • Oversee installation, configuration, maintenance and troubleshooting of end user workstation hardware, software, printing, scanning and peripheral devices.
    • Managing Exchange Server (Outlook (RPC), Web Access, SMTP and POP3)
    • TCP/IP Administration for support on Windows Server
    • Installation and Software Maintenance
    • Recommending, scheduling and performing network improvements, upgrades, and repairs

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