Desktop Computer Support Services

Support Services for businesses in Washington DC, Maryland, and Virginia

Fast, secure, reliable -- qualities that every business looks for in their computer support provider

While every company has its own unique work ethics, beliefs, and core values, they all require fast, secure, and reliable technology. With a vast array of choices, it has become very difficult for business owners to make an informed decision when hiring an outsourced IT support provider.

Many IT computer support firms got their start with a "Break-Fix Computer Networking Services" model, which entails calling IT support whenever your system breaks down. Unfortunately, this is beneficial only to the IT firm that makes money every time you experience and report issues. Today, businesses need their servers, desktop computers, laptops, or networks functioning at their peak; otherwise, employees can’t work, clients get angry, and the company loses money.

Smarthost Design Technologies broke through the break-fix model and transformed into a business computer support company that allowed our clients to benefit from proactive IT solutions.

Here’s what you can expect from our IT support services:

  • Zero Downtime - Your employees get work done on time and your clients are happy
  • Regular Data Backup - Your business is never at risk of losing valuable data
  • Proactive Network Maintenance - We monitor your network from our office and solve problems before they wreak havoc on your business
  • Responsive, Efficient IT Support Team - Our team is comprised of certified technology experts with years of experience

Our IT support service approach and methodology for your business covers these essential points

Proactive Technology Management

We have teams deployed to overlook your entire technology infrastructure

Network Administration

Our team keeps an eye on your network so you can focus on more important business matters

Technology Consulting

We focus on various areas of your IT to ensure full coverage

Learn more about our IT support services

Talk to one of our IT computer support consultants who will help your Washington DC, Lanham, Beltsville, Chantilly, Silver Spring or College Park-based business see desktop computer support and networking services in an entirely new way!

Get in touch now