ADTRAN Solutions
Automated Business Processes
The NetVanta Business Applications Server provides businesses with a simple, cost-effective way to improve customer responsiveness, customer service and customer retention with communications-enabled business processes. In this configuration, the NetVanta Business Application Server integrates with line-of-business data in ODBC database for inbound and/or outbound IVR. No matter the time of day, when a customer calls in wanting to check the status of an order, the NetVanta Business Application Server can do a database lookup. With the text-to-speech engine, it can then verbally respond with the correct status of the order by simply “reading” what has been captured in the database.
Small and Medium Enterprise
Responding effectively to customer calls is key for a small and medium business. Many SMBs want a feature-rich unified communications system, without the difficulties of maintaining one. Combining the NetVanta 7100 for a complete voice and data networking solution with NetVanta UC Server creates a truly unified solution that addresses the business communications needs of the SMB market. With NetVanta 7100 and the NetVanta UC Server, employees can manage new message notifications to their mobile devices of their choice, with a simple Windows-based interface.
SIP Trunking Solution
For businesses that are looking for ways to reduce costs, ADTRAN’s SIP Trunking is an ideal solution. SIP trunking is a packet-based service which will dynamically consolidate all voice and data traffic over a single IP circuit and enables the SIP Service Provider to carry local, domestic and international long distance, and toll free calls, in addition to video, email, Internet, and other data. The combination of ADTRAN’s NetVanta 7000 Series IP PBX and the service provider’s SIP trunk offers a proven solution for not only reducing immediate costs, but also ongoing savings up to 40% each month.
- Integrates Multiple Functions into Single Solution including PBX, Switch, Router, Firewall/VPN functions
- Provides Key System Functionality across SIP Trunking such as Busy Lamp Field (BLF) and Share Line Appearances (SLA)
- Built in Quality of Service for Voice to monitor and report VoIP performance statistics.
ADTRAN’s SIP Trunking alliances offer proven ways to consolidate voice and data onto a converged IP service that lowers costs and achieves high quality reliable service - all backed by industry leading service and support.
