Total immersion into tech is increasingly becoming a requirement in today’s business landscape. But despite this, many companies still use legacy phone systems. It would be smart to move on from outdated communications platforms and embrace a flexible, future-ready solution: VoIP. Different phone systems Phones have come a long way from analog landlines. Nowadays, many […]
Companies that rely heavily on customer service and sales need a reliable, efficient, and effective telecommunications system. If that system breaks down even for just a day, the resulting losses can be significant. This is why you would do well to protect the company’s Voice over Internet Protocol (VoIP) telephony system.
There are three communication and collaboration tools in Microsoft 365 that provide basically similar solutions for the same problem: Outlook Groups, Yammer, and Microsoft Teams. However, they all have subtle differences that set them apart from one another.
Disaster recovery (DR) used to be an expensive solution that relied predominantly on tape backups. Today, cloud computing has dramatically changed the DR landscape, affording even small- and medium-sized businesses cheaper and more reliable DR solutions.
While Voice over Internet Protocol (VoIP) technology itself is easy to use, there remain several questions about its nature and deployment that every business owner should ask. Should VoIP be on-premises or cloud-based? What’s the difference between a mobile VoIP client and a software-based application? What VoIP service is best for your business? The following […]
Many businesses still rely heavily on landline telephones, which remain one of the first points of contact businesses have with their customers. With the marriage of traditional telephony and digital connectivity comes a more affordable and more reliable option: internet phones.
Moving your business’s resources to the cloud is quickly becoming the mainstream formula for success. But this comes with certain risks and requires careful planning. Your organization’s unified communications system (UC) is no exception and can be more challenging than moving other functions.
Software developers make a profit by selling us the best product they can create. When selling pieces of their software in bulk, they offer licensing packages to businesses so you don’t have to buy 100 copies of the same CD. Now that an increasing amount of services and tools are moving into the cloud, it’s […]
Office 365 receives updates so often that they’re hard to track. But the software suite’s basic calendar functions will always be among the most popular. If you’d like to let people outside of your organization see your calendar, all it takes is a few clicks.
In 2018, eight hurricanes left a trail of devastation that destroyed homes and businesses. Things aren’t looking bright in 2019, as experts have warned that major hurricanes will likely occur this year, too. Businesses looking to avoid the effects of Hurricanes Harvey and Irma from years past must build a solid disaster recovery (DR) plan […]