As with any communication that takes place over the internet, Voice over Internet Protocol (VoIP) calls have a raft of security risks. One of these is theft of service. Read on to learn more about this type of VoIP-related fraud, and how you can protect your organization against it. What is theft of service? VoIP […]
If you want to get the most value out of a Voice over Internet Protocol (VoIP) solution, assess the actual cost of having one. There may be additional or hidden expenses that you might fail to consider, so analyze the total cost of ownership (TCO) to fully comprehend your telecommunications spend.
With COVID-19 now a full-blown pandemic, it’s increasingly important to stay up to date with the latest news and developments. The same applies to organizations worldwide — management and staff need to be able to communicate effectively to avoid misunderstandings that could prove fatal to operations in this time of crisis.
If you’ve worked remotely these past few years, you’re part of the growing number of employees who choose to not be office-bound. This is a global trend; a report from Global Workplace Analytics and FlexJobs showed the number of remote workers increase in 115% in a decade.
One of the biggest business trends over the past decade is the modernization of business systems. Take for example the cloud, which companies are adopting in droves. There is one system that doesn’t seem to be moving as fast however – the phone. Many companies still rely on traditional networks, unaware that there is a […]
A wide majority of businesses, regardless of size, location, or industry, have eagerly adopted technological solutions like the computer, or high speed Internet. Telephone systems have been largely ignored, mainly due to the fact that they still appear to work just fine.